Manufacturer specifications
Diagnostics and calibration follow original manufacturer specifications rather than a quick guess at the symptom.
About us
Dr Cool Care is founded on over 18 years of industry expertise in cooling and home appliance services. Driven by trust, professionalism and innovation, we deliver reliable, transparent, high-quality service to customers across India.
How we work
Most appliance complaints come down to the same three things: not knowing when someone will turn up, not knowing what it will cost, and not knowing whether the part was genuine. We built the service around removing all three.
01
You get a 30-minute window and the engineer's name, then live location once they set off — instead of losing a day waiting.
02
The diagnosis and the cost are shown to you before anything is opened up. Extra work needs your approval, every time.
03
Genuine parts, a GST invoice, and warranty in writing on both parts and labour — so there is something to go back to.
Certified engineers
Every engineer on the platform is identity-verified and background-checked before their first job, and rated by customers after each visit. Work is tracked against the job docket, so there is a record of what was done and by whom.
Diagnostics and calibration follow original manufacturer specifications rather than a quick guess at the symptom.
Replacement parts are sourced to factory spec and itemised on your invoice, with their own warranty period.
From a single split AC to the deep freezers a shop or restaurant depends on, with priority response when stock is at risk.
Request a visit
Schedule a precise 30-minute arrival window. Tell us the appliance and the symptom to dispatch a certified engineer from our technical team.